Transparency That Transforms: Open Book Management in Action

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Recorded live at the LeanScaper Financial Intensive in Dallas, Jeremiah sits down with Ryan Markowich, founder of Creative Roots Landscape in British Columbia and certified coach with The Great Game of Business. Ryan shares his journey from knocking doors with a lawnmower to building a multimillion-dollar design-build firm, eventually selling majority ownership to his employees. He dives deep into open-book management, teaching employees how to think like owners, and why transparency transforms both culture and profitability. The conversation explores burnout, addiction to achievement, and the shift from chasing growth to building a sustainable, scalable company. Ryan also unpacks how LeanScaper and AI tools are helping owners stay ahead, why clarity at the job level is just as important as the big vision, and the high cost of not investing in coaching. This is a masterclass in leadership, systems, and passing the ball to the next generation of leaders.